The most important strategic goal and the main business feature of Ing ekspert Ltd. is customer orientation, i.e. the tendency to always be one step ahead of our clients’ needs. Satisfaction of our clients is the most important criterion for determination of our overall success. The established quality management system is accomplished within a clearly defined organizational frame, which includes documentation, procedures and quality managing personnel. The quality management system in Ing ekspert Ltd. is controlled by the Board of Directors.